EMS Vehicles
The Rogers Fire Department (RFD) operates four 24-hour and one peak volume Advance Life Support (ALS) Ambulances, six ALS Engines, two Basic Life Support (BLS) Ladders. The RFD also has three Basic Life Support (BLS) ATV's that are used for special events.
Dispatch
Medical care begins at our 911 center. There, all of our dispatchers are certified Emergency Medical Dispatchers. This training, along with sophisticated medical software, allows us to gather important information from callers and deliver dispatch life support until paramedics arrive. The City of Rogers has one dispatch center for all entities. This saves confusion and lost time that may occur when transferring from one dispatch center to another.
Trauma Centers
When appropriate for the patient's condition, The RFD utilizes medical helicopters to provide direct flights from the scene of an incident to the closest level 1 trauma center(s). At this time all local hospitals are level 3 and 4 trauma centers. Bypassing these types of hospitals and getting the patient directly to a level 1 trauma center has proven to decrease mortality rates by an average of 25%.
Although other services may be used when closer, Air Evac has agreed to auto-launch based on the 911 call type and be ready to land if needed. Other services that are utilized include Lifeline and EagleMed. Watch this video that highlights Rogers' healthcare capabilities.
Standard of Care
The City of Rogers strives to use the best technology and equipment available. Our ambulance coverage, equipment, and protocols rank us among the best emergency medical agencies in the multi-state region. The RFD utilizes the Northwest Arkansas Regional Protocols, with some exceptions for our particular needs. Some equipment and procedures utilized by RFD include: